At Sringar Vatika, every Laddu Gopal dress, mukut, pagdi, jewellery, and devotional accessory is carefully inspected and packed before dispatch. We are committed to providing high-quality products and a smooth shopping experience.

Please read our Refund & Return Policy carefully before making a purchase.

Return Eligibility

We accept returns only if:

• You receive a damaged product.

• You receive the wrong item.

• The product has a manufacturing defect.

To request a return, please contact us within 48 hours of receiving your order by emailing Sringarvatikaa@gmail.com.

Please include:

• Your Order ID

• Clear photos of the product

• Photos of the packaging (if applicable)

• A brief explanation of the issue

Our support team will review your request and guide you through the next steps.

Items Not Eligible for Return

Returns or refunds will not be accepted for:

• Change of mind after purchase.

• Incorrect product selected by the customer.

• Minor variations in colour, embroidery, fabric texture, or design, as many of our products are handcrafted.

• Damage caused by improper use, washing, or handling after delivery.

• Products returned without prior approval from our support team.

Refund Policy

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If your refund is approved:

• The refund will be processed to your original payment method.

• Refunds are generally completed within 5–7 business days, depending on your bank or payment provider.

Shipping charges, if applicable, are non-refundable unless the return is due to our error.

Replacement

If you receive a damaged, defective, or incorrect product, we will arrange a replacement whenever the item is available.

If a replacement is not available, we will issue a refund or provide another suitable resolution.

Return Shipping

If your return request is approved due to a damaged, defective, or incorrect product, our support team will provide instructions for the return process.

Please do not send any product back without receiving confirmation from us.

Contact Us

For any questions regarding returns or refunds, please contact us:

Sringar Vatika

Email: Sringarvatikaa@gmail.com

We sincerely appreciate your trust in Sringar Vatika and will do our best to resolve your concerns promptly and fairly.